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Custom Insurance SolutionsĮstablishing and managing a solid relationship with clients is the core task of any business. Analytics tools incorporated into insurance agency management systems allow searching, grouping, sorting of data upon various criteria and then, creating reports. If you want to reveal the pros and cons of your agency’s performance and improve efficiency, you should analyze all data flows and draw conclusions.
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Read also: How to Develop Custom Accounting Software Management software allows controlling and estimating activities of employees to calculate bonuses for the work done. Agency management systems for insurance are able to provide continuous control of transactions, payments, debts and accountable forms and alert responsible persons in case there are some deviations. Numerous daily operations within an insurance agency are of high importance and require accurate monitoring. The system can also generate automated emails, text messages and notifications to keep clients informed.

There may be templates for insurance applications, contracts, invoices and more. Insurance agency software solutions are equipped with numerous templates to quickly create necessary documents. For instance, you can integrate the IP telephony to call customers directly from the CRM system or integrate analytics tools to build reports and dashboards. IntegrationĪn agency management system for insurance operations can be integrated with other solutions to perform various routine tasks. The system keeps client records such as names, phone numbers, addresses, as well as information concerning current and completed contracts, transactions, etc. Software for insurance agency performs an important function of storing and protecting large amounts of data. Specialized management software meant for all-around automation of insurance agencies should include a wide range of functions to reduce the burden on managers and increase efficiency. The Main Features of Insurance Software Solutions Read also: How Will IoT Transform the Insurance Industry? The cloud also provides high-grade security of personal data. Unified CRM platforms can store large amounts of customer information, minimizing costs and improving the quality of services. When using many separate programs, some information can be easily lost, and a client will have to provide it again with the next request, which irritates the customer and is not time-efficient. This means that an insurance company should store personal data over a long period of time. Such availability is possible due to cloud-based CRM solutions.Īn important feature of the insurance business is the low frequency of client requests (once a year, as a rule).

The system is able to handle several thousand users working simultaneously and provide online support to both employees in the head office and in the remote branches.
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Instead, they get one flexible and easy-to-use product that allows effective management of the client base and documents without a professional technical background.Īnother benefit of insurance management software is its high capacity. As a result, insurance agents are exempted from using numerous accounting programs. Insurance automation enables keeping records in a single database and providing services on a single platform. An insurance agency management system software automates multiple processes and makes the work of agents, brokers and the company simple, convenient and transparent at all stages. Why is this technology such a profitable investment? There are several reasons. Research by Statista shows an impressive increase in global CRM revenue from 2010 to 2017.Ĭustomer relationship management (CRM) software revenue worldwide from 2010 to 2017 (in billion U.S. In 2018, the segment continued to lead as the fastest growing software. The year 2017 ended with worldwide CRM (customer relationship management) systems revenue amounting to $39.5 billion, which made CRM the largest software market, overtaking that of database management systems, according to Gartner.

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